Rizwan Aman

Spearheaded end-to-end HRMS modernization and enterprise workflow transformation initiatives across 250+ branches and 4,500+ employees, ensuring structured governance and successful business adoption.

Orchestrated comprehensive Organizational Change Management (OCM) for strategic transformation programs, encompassing change strategy, stakeholder alignment, communication planning, and post-go-live stabilization.

Drove digital workflow automation, integrating performance, talent acquisition, and employee lifecycle processes, reducing process turnaround time by 40% and significantly enhancing operational efficiency.

Managed comprehensive change management and project governance artifacts, including BRD and process mapping, achieving 30% faster user adoption through robust tracking frameworks.

Implemented enterprise PMO governance, including steering committee reporting and KPI dashboards, to facilitate executive decision-making and project oversight.

Integrated AI-powered chatbot and automated case management, boosting HR query resolution efficiency by 35% and reducing response time by 40% across business functions.

Implemented HR systems and people governance for 1,500+ third-party associates, standardizing operations and reducing frontline attrition from 38% to 27% within one year through targeted initiatives.

Enabled rapid business expansion by spearheading manpower planning and HR readiness for 42 dark store launches, collaborating with 25+ stakeholders to align HR strategies with aggressive growth targets.

Scaled clinical headcount by 27% through end-to-end recruitment and negotiation for 20+ specialized Doctors.

Optimized operations for 500+ employees by streamlining payroll/insurance and reducing new-hire ramp-up time by 22% via redesigned induction and assessment matrix.

Managed the end-to-end employee lifecycle for a large medical team, ensuring 100% compliance in NABH audits by modernizing HR documentation and regulatory protocols.